Reviews

"The driver was great, delivered to the top of a longish drive. The quality looks really good, but of the 12 rolls, 2.5 were unusable.. I'm not sure how automated/quality checked the loading of the pallet is, but the outer rolls were neatly folded and placed in the pallet, however those underneath and in the middle were not very well rolled, partly spread out and unrolled. They were damaged and broke apart very easily. (2) The outer rolls were fine, suggesting it wasn't the delivery that caused the issue. A further roll was fairly well rolled, but contained a large stone that had cut through, leaving a hole in the turf, that the stone filled. This is quite disappointing. I had ordered this amount to turf an area where a large hedge had been removed, and thought to look to replace the rest of the lawn if this went well. It's a shame the good product was let down by poor packing."

"Easy to order, great description of what I was ordering, great value for money and great delivery service. Will definitely recommend to friends and family."

"Excellent service, telesales very helpful and the delivery was easy to track, plus excellent quality product and aftercare advice. Will definitely recommend."

"Recommend this company to anybody absolutely excellent quality is 10 out of 10 and very reasonably priced"

"superb stadium grass and excellant service online communication only snag was the delivery slot not met so i was laying till 8pm last night although the delivery man was very helpful and apologetic would definately use again and reccomend to anyone"

"Ordered online and delivered within 24hrs and was so impressed. grass was nice and moist and in great condition, layed straight away and results are amazing. Would highly recommend."

"Really pleased with the standard of the grass and delivery. Couldn't have asked for better."

"Received on time .driver was most helpful all rolls in good condition and cut evenly which made it easy lay would recommend"

"Customer service and delivery was excellent all the way through. Delivered on time and laid immediately. 5 days later grass is thriving even in my shaded garden. Fingers crossed it takes."

"Ordered for a Friday delivery but the wagon couldn't get up my avenue, rang me and apologised and delivered it Saturday morning in a smaller wagon. The lawn has been down five days and it looks great. I would recommend and the after sales email which gives you information on what to do next is very useful."

"All very good, however one piece of turf appears to be different, and sods law it got put right in the middle. Hopefully it will soon blend in."

"Excellent ! Would highly recommend to any one who was considering purchasing. Just Excellent."

"well recommended .perfect from the start to the delivery driver - good clear website -quick replies to any query"

"Excellent service from ordering to delivery great quality, no damaged rolls, not dry its like a lush green carpet when layed. Dont bother trying the rest buy from the best l have got another side of garden to do will be ordering from this company again. Many Thanks."

"Perfect, delivered next day, great service!"

"Many of the rolls were broken but the grass was of a good quality and looks great. I paid extra to have an afternoon delivery and it arrived at 10am. The deliveryman was excellent - I have a very steep slope leading to my house and anticipated that it would be a kerbside delivery. It wasn't, he placed it on the drive for which I was very grateful."

"Great quality and a really good price. Delivered on time and in perfect condition. Would happily recommend."

"Excellent service from start to finish, very pleased with the quality"

"Very reasonable price for a lovely lawn. Ordering through to delivery a smooth process, would order from this company again."

"I ordered the grass and topsoil on 27th August and it was delivered Wednesday 29th August - fast delivery. Excellent quality, green and lush, and it was laid after area was prepared with the top soil. It is now 3rd September and the grass is thriving (still green and lush). The topsoil was really good quality and I am very happy with both my purchases. Customer service was great too and I really love the update emails I got regarding the maintenance of the grass. I will definitely recommended to family and friends for their garden projects. Thank you so much."

"Great stuff, lush and very healthy looking. Delivered to curbside despite very awkward access road."

"Very fast service and mostly good quality rolls but a couple of broken ones. I would have preferred if the pallet hadn't been left on the road outside my house though."

"Great, very pleased with it However kept getting different delivery times on the delivery day ."

"Excellent produc and excellent communication. Delivery was on time and I am extremely pleased with my new lawn. Thank you."

"Great service and quick delivery. Turf good quality and laid very quickly. Was able to do first cut after a couple of weeks and the grass is begining to look very lush."

"Fantastic service, great communication from company and driver. The grass is excellent super think and bouncy."

"Good quality, no complaints. Easy to lay out"

"Helpful, friendly and happy delivery man. Budget grass has been down a week and looks fantastic. Excellent value for money. Very quick delivery and I was notified on the morning with a 2 hour delivery slot. Thank you."

"Excellent service and delivery, guy was great with delivery. grass was correct amount and good quality, will use again and recommend"

"lawn is spot on. Unfortunately the delivery was a joke. The staff at the Immingham based transport company were rude and unhelpful. As soon as I told them I had a gravel drive it became a massive problem to them. I don't think they are used to dealing with the general public."

"Excellent quality product and service. Far exceeded all my expectations. Would definitely recommend."

"Great product. Delivered when stated . Would highly recommend."

"Amazing service,, first class. Shame other companies can’t follow the same outstanding service. So happy I now have a beautiful lawn. Thank you so much."

"Absolutely marvellous turves. New lawn looks great. Rained on that evening and next day so should root well. Thank you."

"Ordered on Weds and it arrived and was laid by Friday afternoon. Very smooth transaction all round. grass was lush although some of the rolls at the bottom of the pallet were not of the same quality as the ones nearer the top. Plus I was one and a half rolls short of what I ordered. Will still give 5 stars as lawn looks fantastic and very good value for money."

"Great, in fact have ordered soil and grass three times now. Delivered quickly after ordering and delivery service is helpful and excellent. The lawn has grown well and looks great."

"Was a bit dubious about buying online as you can't tell from pictures but the quality was excellent and the price was also very competitive would not hesitate to recommend this company"

"45m2 laid looks great"

"Very efficient service. Called and ordered mid-afternoon and delivery was as promised the next morning. Good quality, evenly cut and Excellent Topsoil. I can strongly recommend this service. Ken"

"Only needed a few rolls to fill in old flower beds. Quick, hassle free delivery and fresh grass. Will definitely use again."

"Great quality, easy ordering, fast delivery by a friendly and pleasant delivery driver."

"No complaints thus far delivered on time and appears to be of good quality"

"Brilliant quality, lovely dark Green in colour. Delivery man was friendly. Layed it within a couple of hours & very pleased with how it went down. Good customer service with e-mails on how to care for lawn. Already told a couple of family member where it's from, as their doing garden projects"

"Good quality and good service"

"Good quality, easy ordering process, delivered on time by a very pleasant gentleman."

"Ordered and came when they said it would. quality was great and I was surprised how green it was even after weeks of really hot weather. I like where the email you letting you know when it's time for first so no need to worry if your cutting it to early or late. Well worth a five star rating"

"Great with a speedy delivery service and at a very reasonable price. It's so easy its not worth ordering through a garden centre when you can do it yourself direct to your home without the bother of collecting it. Also found this to be the cheapest delivery charge , delivered by a very pleasant driver with own motorised forklift. We have just ordered another 50 sq metres. Many thanks for a good service, you deserve to succeed."

"great service, i measured up wrong and had to downsize my order, the customer service i received was wonderful. i cant stop looking at the garden now grass is down its so lovely."

"Good quality. Good customer service. Struggled to get through several times on the customer service line but once through they were very accommodating and helpful. Delivery was late but that’s not their fault that was due to traffic and the courier. Would recommend"

"The service was great, the stadium grass was fantastic, we were so impressed with the quality and our lawn looks amazing. Would not hesitate to order again."

"Excellent quality and service ! I would recommend and buy again !"

"Excellent. Ordering, delivery, quality of grass all to the highest standard. Would recommend this company."

"Quality of the grass and top soil was first class no hassle at any stage and after care service very good. Have already recommended to friends"

"Brilliant. Good delivery and quality second to none. 1 week after laid and it already looks great."

"Super product, super service! Recommended by all means!!! Will use them again!!!"

"Grass looks great. Bought to smarten up a garden left trashed after building works and it's already looking better than it did before the building work started! Very happy."

"Simply excellent from ease of ordering, speed of dispatch and helphul delivery driver. Everything was great with no problems. And the quality of the lawn.........amazing! Never bought grass which is so thick and luxurious."

"Fist class service, delivery on time and weed free and in good condition, all laid and looking good,impressed by follow up email about when time to cut for the first time. Would highly recommend."

"Superb! Great quality and next day delivery. Delivery driver was super helpful too. Highly recommendable."

"Grass was in good order, delivery was spot on."

"brilliant quality the best i have ever had and i am a gardener of 40 years plus RHS qualified. With all the hot weather i was expecting the worst but it was in superb condition and is growing really well cannot recommend enough"

"Excellent service, had a small issue with the delivery but it was rectified immediately. Grass was in great condition for this time of year, and good value."

"Customer service was second to none. The staff are very knowledgable and very helpful. Delivery was excellent and the quality itself is brilliant. I would recommend you anytime. Thank you"

"Couldnt be happier with my lawn. Looks amazing. My order arrived on time and was in great condition and packaged with care"

"Fantastic grass, very good quality. Delivered on time and delivery driver was professional. Lawn looks awesome and Rye Gold grass is quite thick. I'd definitely use them again. Don't go to B&Q for grass."

"excellent exactly as promised and on time paid extra for sat delivery and arrived nice and early"

"Turf looks in good condition only been laid 4 days. Only given rating of 4 as I paid extra for a Saturday afternoon delivery as turf was being laid Sunday afternoon. Driver arrived at 9am on Saturday . I said he was early as I had paid for an afternoon delivery and was told only work until 11am on Saturday on not possible to have an afternoon delivery. I think this should’ve been stated on the website and I am waiting reimbursement of am/pm extra delivery charge"

"greatest product, and brilliant choice."

"First class. Great quality healthy lawn. Would definitely recommend"

"laid the lawn and it is great quality, no weeds and grass looks healthy, great price and would highly recommend. make sure you order enough, as I missed calculated and 4 rolls short, bugger!"

"Excellent quality and absolutely excellent customer service. grass arrived on the day requested. I laid it the next day and it is doing really well. Fortunately, we had some rain that night and most of the following weekend. Would certainly recommend to anyone. Thank you so much."

"Excellent product. The grass was delivered on time and was in very good condition. Thick grass, green and weed free. It has laid beautifully and in only a few days is establishing itself and knitting together."

"This is the first time I have laid a new lawn and was surprised how easy it went down . It has only been 6 days and the garden is looking great already the grass is very good quality and looks like it is taking very well. I would definetly recommend to anyone and have done to a couple of people already ."

"Excellent product, very lush grass already, best lawn I have ever bought. Thank you"

"lovely grass thick and green customer service excellent, and delivery excellent went out of their way to help us took it right to back garden gate, would highly recommend"

"Can’t fault it. At this time of year with the heat we’ve had, was amazed by the quality. Quick delivery aswell. Plus, the advice on watering and mowing etc."

"Good quality grass not been laid a week yet but already looks like it's growing the downpours we have had have helped. Excellent delivery. Very pleased."

"Best grass ever i have had various lawns over the years this is by far the best"

"Excellent product, the grass is so thick and fresh we laid it straight away. The service was great ,next day delivery and driver rang just before he came as welI. Can't stop looking at my lawn lol"

"great service lawn was on time lush and bright and growing like crazy ...thank you"

"Great quality lawn and delivery at 9am , only downside was that there were about 4 rolls that had split down the middle and were damaged. Luckily we had ordered extra. But other than that, quality fab and looks awesome! Would definitely order again !"

"Great price service outstanding fast delivery would highly recommended thanks"

"Excellent service and communications throughout. We were told delivery would be by 1pm and the grass arrived just after 9am. The lawn looks fantastic - no sign at all (we ordered 125 square metres) that it has been grown and delivered during one of the hottest summers on record. We would have no hesitation whatsoever in recommending this company. Thank you."

"Great service, arrived on time, wasn’t sure what the grass would be like due to the hot weather, but it was lovely green and lush Fantastic 😎"

"Great service and great product. Don’t think anyone could do it any better - thank you"

"Overall a good experience and product. 80sq/m delivered at 11am. Grass was of a good colour, a few of the rolls were a bit thin and ripped, these were used where cuts were needed."

"Ordered 500 sq m in which came as 2 separate deliveries. Major cock up by the courier company so some of the second delivery did not take.supplied another 50 sq m free of charge so we could replace grass that did not take. Now we have a lovely green 500 sq m lawn. Well impressed and would use again and would not hesitate to recommend."

"Would give this company 10 star rating if it were possible,,Lovely lush green lawn delivered well within the allocated time given,Laid as soon as it had arrived a 6 days later it still looks lush,LOVING OUR NEW LAWN & WOULD DEFINITELY RECOMMEND TO ANYONE...."

"Ordered 41sq/m on a Monday evening and received delivery on Wednesday - very quick turnaround. Quality is extremely good. A few minor tears in a few of the rolls - which I put aside and used for the odd size cuts. I was very worried about laying the lawn given the current climate - 5 days now keeping it well watered and it looks fantastic. Thank you."

"Little confusion with delivery slot, but This grass is amazing despite never having laid grass and having no other way to get it in the back than to carry and lay one roll at a time, it looks stunning after only having down for 5 days it has now grown and looks like it been here for years! Every roll was vibrant and green. Very pleased and will definitely recommend to everyone."

"Delivery for Trade customers is Very Importsnt. top of the list with competative pricing and quality products, I would advice that you use this company with confidence, knowing that they will back you up with all the help you could need. Regards, Frank of Newlookhomeandgarden .com"

"Fantastic very pleased with the lawn."

"Very quick delivery, good quality turf outstanding service"

"Extremely happy with this grass, laid within hours of delivery in the high temperatures top rolls were a little dry but if you could see my lush garden you wouldn’t know it it has been only two weeks and it already has deep roots, has been mowed twice, no weeds whatsoever and feels like a carpet. I can’t stop walking barefoot over it. The quality is outstanding the price is cheaper than the lowest grade at my local garden centre. Totally recommend this to all."

"Very good service looks like good grass for budget stuff . Good delivery service as needed to find allotment location. Only complaint is we ordered18 but only 16 were delivered. Needed to buy extra locally which was a tad inconvenient."

"Fantastic service and high quality"

"perfect in every way pleasure in everything they done"

"Excellent service. Ordered top soil and the Rye Gold grass. Delivered on time. I followed instructions in the online videos hosted on the website and laid it last week on Saturday (28/07/2018). The lawn is growing nicely now and it looks healthy. I highly recommend these guys. Bravo!!!"

"Very pleased with everything. Delivered in good time. quality was excellent; rolls cleanly cut and it was evident that they had been cut recently due to the freshness of the sward. All in all a great service which I have no hesitation in recommending."

"Excellent service. Customer services knowledgeable and nice to talk to. Delivery gave me a time slot so I wasn't waiting in and they were on time. Super happy with product too"