Reviews

"Ordered 41sq/m on a Monday evening and received delivery on Wednesday - very quick turnaround. Quality is extremely good. A few minor tears in a few of the rolls - which I put aside and used for the odd size cuts. I was very worried about laying the lawn given the current climate - 5 days now keeping it well watered and it looks fantastic. Thank you."

"Little confusion with delivery slot, but This grass is amazing despite never having laid grass and having no other way to get it in the back than to carry and lay one roll at a time, it looks stunning after only having down for 5 days it has now grown and looks like it been here for years! Every roll was vibrant and green. Very pleased and will definitely recommend to everyone."

"Delivery for Trade customers is Very Importsnt. top of the list with competative pricing and quality products, I would advice that you use this company with confidence, knowing that they will back you up with all the help you could need. Regards, Frank of Newlookhomeandgarden .com"

"Fantastic very pleased with the lawn."

"Very quick delivery, good quality turf outstanding service"

"Extremely happy with this grass, laid within hours of delivery in the high temperatures top rolls were a little dry but if you could see my lush garden you wouldn’t know it it has been only two weeks and it already has deep roots, has been mowed twice, no weeds whatsoever and feels like a carpet. I can’t stop walking barefoot over it. The quality is outstanding the price is cheaper than the lowest grade at my local garden centre. Totally recommend this to all."

"Very good service looks like good grass for budget stuff . Good delivery service as needed to find allotment location. Only complaint is we ordered18 but only 16 were delivered. Needed to buy extra locally which was a tad inconvenient."

"Fantastic service and high quality"

"perfect in every way pleasure in everything they done"

"Excellent service. Ordered top soil and the Rye Gold grass. Delivered on time. I followed instructions in the online videos hosted on the website and laid it last week on Saturday (28/07/2018). The lawn is growing nicely now and it looks healthy. I highly recommend these guys. Bravo!!!"

"Very pleased with everything. Delivered in good time. quality was excellent; rolls cleanly cut and it was evident that they had been cut recently due to the freshness of the sward. All in all a great service which I have no hesitation in recommending."

"Excellent service. Customer services knowledgeable and nice to talk to. Delivery gave me a time slot so I wasn't waiting in and they were on time. Super happy with product too"

"Delivery right in time, amazing quality, thank you"

"The lawn is looking great. I wish there was a way to upload the pic. I am pleased with the product and service. They even remind, when it is time to mow the lawn for the first time. I'd give 10 stars if i could."

"Brilliant quality. Ordered 2pm and delivered the following morning at 7am. Really happy with it thanks."

"Grass was delivered on time by a really helpful driver. We laid it immediately and we're really impressed with the quality and freshness of the grass. The finished lawn looks excellent and I can wholeheartedly recommend as a high quality supplier. I would certainly use them again."

"Great service . lawn arrived in great condition.Looks great taken well even after warmest weather for years would recommend to anyone Delivery on time"

"Delivered on time with a helpful driver who did his best with the under strength pallet. The grass was in excellent condition and the after sales is very helpful."

"Excellent service, prompt delivery. The grass is of really good quality and would highly recommend to everyone. Thank you, would definitely use again."

"Good quality, great delivery service and looks fabulous considering the heatwave. Look forward to enjoying our new lawn for years to come. Will definitely recommend your service. Thanks!"

"Fantastic service, amazing quality lawn. Highly recommend, thank you x"

"Firstly I would praise the turn around for a large order with only ordering on a Wednesday night and getting over 200 sqm by Friday was pretty impressive. As stated in someone else's review one of the pallets did break when getting off loaded to my driveway but the driver was very helpful and helped off load. Quality was different ends of the scale, having 5 and a half pallets of grass I was expecting a slight difference but was a little annoyed with the standard of at least 2 pallet. The first one was as best I've ever seen for grass, very green and beautiful the second and third was very muddy and seemed like they had been sitting around for an extra day or two but the rest when laid even thought now this is the following day was like the first batch lovely and green. It's not even a week in so hopefully the dirty and dead grass will come back to life but for the short term looks like I've brought from 2 different suppliers. Only 1 more moan, when ordering I stated 200 sqm and the web site stated did I want to order another 26sqm at a discounted rate to fill a pallet as one was half full which I agreed too just in case. But when the delivery turned up there was 5 and a half pallets which didn't make any sense and as I thought didn't get used as I had measured with an allowance of wastage. Apart from the couple of issues as stated I'm a happy customer even though I felt the over ordering was a bit cheeky now needing to get rid of the extra waste. Kind regards Mark"

"Quality lawn deliverd the next day an excelent all round service would highly recommend . The follow up emails are very helpful on maintaing your lawn. Thank you"

"Really good quality, easy to lay aswell and really taking well and fast delivery and good courier who delivered it."

"Excellent quality & fast delivery. It’s looking great, despite the really hot weather. Can’t wait to mow it. Thank you, Great job."

"Very happy, dispute the hot weather still looking fresh and green watering twice a day. Only issue was the pallets used to deliver, they seemed very cheap and broke under the weight of the rolls. I had to unload from the road which in this heat was exhausting. The delivery driver was excellent did everything to try and get the pallets onto my drive but wasn't his fault he even helped me load my wheel barrow. Thanks very much! Would definitely order again."

"Excellent service from start to finish. Better quality than expected and after a week looks lush and healthy. Would highly recommend this company as they are quick and of high quality."

"Good service from ordering to the delivery. Grass laid during the current heatwave watered every night and early morning, looking good at the moment. Paid the extra to have 8 to 1 time slot, given a narrower 2 hour slot on the morning by the courier good service."

"Fantastic couldn’t have been more helpful, never laid a lawn before and there emails with step by step advice were great"

"Brilliant service ordered Friday morning arrived and layed with in 24 hours... the grass has only been down a week and it’s rooted And growing a lovely colour green as well"

"fantastic service from start to finish, delivery 09.50am nice and early laid same day,grass very lush and green been down 1 week and is knitting together well,this is a new area turfed but it makes the other area look poor, 5 stars"

"Amazing if you don't believe me come and have a look honestly girl's and guys legends your good grafting pays off love my new lawn"

"Waited couple of hours later on delivery time but thats the busy roads these days the lawn is brilliant took to my ground within days and growing a treat thanks guys and girls love it"

"Great service. Great quality.. arrived last Tuesday and we laid it straight away. Watered the lawn twice a day for about 2 hrs each time. Had email reminder today about how it should be rooting, and it is. So have it the first cut. It looks fantastic. Very pleased and would recomend to anyone. Thanks"

"Excellent service. Delivery on time by friendly and helpful driver. Laid at end June in heatwave and well watered. Has now grown nicely and really green. Very impressed with this excellent product."

"Delivery on time laid in hot weather watered every night looking great"

"After some problems with original courier, saying that he cannot access road as too narrow , phoned supplier who contacted a courier to deliver next day, courier arrived but could not get pallet off van , courier took pallet back but did not return to depot until 06:51 Monday morning from 10:51 on Saturday when he picked up pallet, contacted supplier and explained situation who quickly said that it would be no good after all this time and sent out a fresh order with a different courier, delivery came on time. I would just like to say that the supplier was very helpful and the grass supplied was very green and soil nice and damp in view of the weather, so a very big thank you and if I need any more in future will certainly use again, super customer services."

"Quality was excellent, very fresh. My only issue was that delivery was to kerbside only and I have a lot of steps and I made it clear that I had no help, a little help to get it up the first set of 6 steps would have helped a lot as I had to move it quickly as pallets were left on road and I really struggled to get it in. It's stated that delivery kerbside but I was hoping for a little help as other reviews state that they were given help. However I can't fault the product."

"brilliant service from start to finish, no problems or hassle, grass arrived and was brilliant great pile laid brilliantly and has being down a week today and has already started take and doing amazing, would defiantly recommend and will buy from you again"

"Very happy with the service - good quality, delivered at the agreed time and thickness enables a straight forward job when laying it. Will come back to you again."

"Outstanding company, excellent service start to finish, delivery went smoothly, grass was excellent, great condition even in this boiling weather we are having, laid perfectly, after care emails too on how to care for them. Will definitely use again if needed and would recommend to others."

"Good quality lawn good delivery sound all round"

"Placed my order on Thursday 12 July and received on Friday 13th Fantastic Service and the lawn looks excellent would definitely recommend."

"Great product. easy to use website. delivered on time by a pleasant driver. Can definately recommend for great customer service, fantastic grass and a very good price."

"Extremely pleased with this lawn,especially as we are a fair distance away from the company. Great customer service throughout. Delivery next morning as promised and the delivery driver was really helpful unloading with my husband. We laid that day as advised and a week on it’s lush and green. We’ve received emails advising us how to look after the lawn which I thought was a fab touch. Highly recommend and great product."

"Easy to deal with delivered at perfect time and even took through to the back for us. Great job."

"Really beautiful lawn, would recommend to anyone. Paid extra for Saturday delivery and fortunately this arrived at 8am so we had all day to work, driver was also very helpful. The grass was in amazing condition considering the heatwave, very green and the soil was thick and moist. We miscalculated and needed to go and buy an extra 2m2 from the local DIY centre and the difference in quality was very obvious. The extra rolls we bought were on a much thinner soil base, and whilst our stadium lawn after a week is well rooted and growing well, the other grass is still lifting and nowhere near as nice despite being the more expensive of the two. So pleased with the end result and wouldn't hesitate to use you again."

"I ordered stadium as I wanted a long lasting tough lawn. the man on the phone was very helpful in helping me establ8sh how much I needed.the grass and top soil as agreed arrived Tuesday, and we layed two days later due to other commitments. I watered the grass in rolls . it's now 4 days later and the lawn looks great already.more perky and lush. the soil was also excellent quality .lots of manuer and no debris , just good quality. very happy with grass. and the online emails to give advice after laying so you keep doing it right."

"Absolutely brilliant service and the quality is amazing ,after caring ,watering and following your advice we have cut our lawn for the 1st time and we have a green lush one ,our neighbours are envious. Well satisfied customer."

"Was a bit dubious at first, having never purchased new grass before, especially without seeing it first but the lawn has been laid for two weeks now and it's looking great, almost ready to be mowed! Excellent service too, from start to finish, including the aftercare emails, would recommend to anyone."

"Fab service, great quality, would order again!"

"Bought stadium lawn for my garden, it was simple to order arrived on line very helpful driver took it round to back of house for my husband laid the day within the hour completely lain, looked good and even better with a good watering, were called and asked to lay imediately due to current weather conditions, emailed when to check and first cut. Thank you it has been a pleasure would definitely recommend as only down over a week and looks amazing already, service outstanding from start to finish."

"very pleased with the product. delivery ws as promised. cannot fault product"

"Received my lawn a week ago , perfect green lush lawn already. The delivery guy was brilliant , polite,funny and on time. Ended up with exactly the right amount of grass thanks to your ready reckoner , I will recommend you to all . Many thanks for a well priced efficient service"

"Delivery has nice and early, driver was very helpful and delivered it to the back yard for me. Really good quality grass that looks brilliant only a few days after laying."

"Absolutely love my new lawn. Would really recommend*****"

"I have deliberately waited a few weeks before posting my review to ensure the grass has rooted in. I need not have worried, with a bit of watering in, it looks fantastic. A tip would be to slightly over order, I had 3 rolls that were damaged so luckily I’d ordered slightly more, but that’s my only niggle, overall I’m extremely satisfied with the product"

"Excellent service, and excellent quality. Delivered on time, and was easy to lay, was expecting the grass to be a bit dry due to the weather, but was in good condition. Was kept up to date on when to first mow, and how to maintain, and I now have a beautiful green lawn"

"Great delivery and quality - hopeful that the continual soaking makes it work"

"Despite the current heatwave and weeks of dry weather making most mature lawns looking dead our Rye Gold arrived in excellent condition looking really fresh, lush and green. The grass was easy to lay as it came in long wide rolls containing a nice thick backing of good quality moist loam with no breaking up as it was unrolled. Delivery was excellent, ordered just before 1400 hours on Monday 9 July was delivered and put down less than 24 hours later; very friendly and helpful delivery service."

"Great product, excellent website and service. Delivery faultless. Exactly what you want when ordering. Will happily use this company from now on for any more I need. I have already recommended them to others. Grass was cut uniform and not too short, rolls were pretty healthy given the weather. Very little wastage."

"Great quality delivered as requested. Having to water the lawn every morning and evening because of the dry weather, but after laying the lawn a week ago it looks great. Would definitely recommend buying and would use again."

"Excellent product, good quality, very pleased."

"Excellent product even in this heatwave it is still green after being laid, was a bit worried that it might be a little yellow when it arrived but no problem with that.Good service and delivery."

"Great quality lawn, excellent value for money. I'm only giving 3 stars as about 4 rolls were damaged or split. Also it was supposed to come between 12-6 but I got a phone call about 10.15 saying he was outside my house so had to leave work and rush home."

"The grass arrived early on day of delivery which was great and was placed right up on the drive (also great). We got it down as quickly as we could as it was very hot, and is looking good despite the hottest weather of the year. Plenty of water...."

"Great product delivered as required, highly recommended"

"Absolutely fantastic service, delivery driver was lovely and friendly (who also informed me that the original driver had broke down and he was out the office), which proves they will go to any means to deliver! The grass was brilliant, and is currently flourishing! Thank you again for the brilliant service! Truly appreciated."

"This was great from start to finish, the price is amazing (our new build company quoted us £1000!!!!) We were a bit worried with this long lasting hot weather but the ongoing emails with help and what to do was fantastic, we had some grass left over so gave it to our neighbours and their garden looks just as great! I'll be reccomending to everyone I know!!"

"Excellent service, excellent quality, highly recommend, thank you"

"Good quality as expected, delivered on the day it was expected and very happy with the results. Will defiantly recommend"

"Can not recommend highly enough! - fantastic service from start to finish, & my lawn looks fantastic.......even though it's only been a week AND we laid it in 30 + degrees weather!! - delivery was fast, delivery driver very polite & helpful. Top notch service and will definitely recommend you in the future!"

"An absolutely fantastic service!! From the moment of ordering to having the product (which was excellent quality) there was great communication. The after care has also impressed me, with the emails which advise as to when to cut the grass and tutorials for all that is needed. great company to deal with! would highly recommend."

"Really quick delivery. In 2 weeks the lawn is looking fantastic, healthy and deep green. Thx and keep it up."

"I purchased the Rye Gold and I can honestly say that the quality of this product is fantastic. It has completely transformed my garden. The customer service is excellent. You are notified every step of the way regarding your order and you receive a telephone call stating what time the delivery of your ordered item is going to be delivered along with regular email updates. I would definitely recommend this company and their products."

"Great price, great product, i would be happy to reconmend."

"Brilliant, first rate service."

"Great grass , Great price"

"Really impressed with the company. There was no issues from order to delivery. Lawn is good quality and a good price (including delivery). Delivery was top notch got emails stating when being delivered. Was delivered bang on the hour they said. Would definitely recommend Onlineturf."

"The quality of pre and post service was excellent and the lawn itself was superb - I really hadn't thought that such quality could be obtained at such a reasonable price via the internet. Well done to you; I will have no hesitation in recommending your company."

"I know I have already put in a review put I felt compelled to write a second as the rye gold has proved to be the best I have ever seen after just two weeks I have a lush green lawn that looks lick it has been there for years I can't tell you how pleased I'am with the results well worth the extra few pence per square meter. Thank you so very much onlineturf for the best job ever. Brian."

"Brilliany service, brilliant product, would recomend everyday day of the week!"

"Yes grass looks good despite exreme hot weather. Just disappointed with delivery. Got phone call asking where i was. Then saw him out front delivering to a different house claiming he had a different door number even though I told him 5 mins earlier."

"Quality product, quality service ! 5*"

"Excellent quality. Only been laid a week and with a lot of watering has already taken root.Very helpful delivery man from Palletline too."

"Great product. Quick delivery. Very happy. Will use again. DG Construction Solutions."

"Ordered the lawn to tidy up a long neglected area of grass. The trouble is it is a case of 'Buyer Beware', after laying it looked so good it put the rest to shame. So on instruction for the wife an old slab paveway was re-routed and more grass ordered and laid, she is well impressed with the results. "Happer wife, happy life". We would certainly recommend 'OnLineTurf'. Not to forget delivery... prompt, cheerful and helpful."

"Very good information of product on website to assist in choosing right grass. Online chat equally helpful in reassuring you when youve decided on the right one. Prices cheaper then nearest competitor -believe me i did my reasearch. Delivery on time and helpful with unloading and placing it somewhere close to garden. grass not laid until over 18 hours later (I wouldn't recommend however had no choice for other reasons) however when unrolled was still a healthy albeit light green and have no doubt that if laid within a few hours would have kept its lush green colour. Nevertheless it went down a breeze have been watering daily everyday and am seeing it develop and flourish into a great lawn. Compliments from neighbours already after a week. Excited to see it develop. Finally after care emails provide extra bit of comfort in making sure I care for it correctly. Highly highly recommend this 5 star product."

"Excellent service,lawn looks fab"

"Really pleased with the quality and service provided"

"grass and top soil were deleivered when said. Both extremely good quality. Driver was very friendly and professional. Laid the same day, and has been watered every day (no rain) and is still looking green and lush. The only reason I've marked it as 4 stars is it would have been far better if the lorry had been a HIAB crane unit and could have lifted my delivery into the back garden over the fence (rear access to property). Driver even agreed when I mentioned it. Apart from that, would definately recommend company and products."

"First class service.lawn looks great and delivery was easy to arrange and arrived as planned.Couldnt fault anything"

"This was super fast brillant service! Thank you"

"Excellent quality and great delivery so happy with it would order again"

"Great product. Arrived on the day. And took hold within a few days. Very green and lush. If you follow their instructions on the website you’ll have a lawn fit for the England football team to win 6-1 on..Highly recommended."

"Delivered when due very good service and aftercare messages too."

"Brilliant service with a brilliant product. Would recommend to anyone. I will be using this company again"

"Ordered and arrived as requested with very helpful delivery guy, top quality stuff, if this is budget lawn then I don't know what you'd call the grass available from more traditional DiY outlets. It was well rolled, in excellent condition and easy to lay. The finished result is fantastic. Well done"

"The quality of this product is absolutely fantastic. The delivery was quick and the chap was friendly and put the pallets where we needed them. The grass went down very quickly and after a week it is starting to knit together nicely. Overall I am very impressed with the service and the quality. My children will have years of playing in the garden to look forward to now thanks to these guys!"

"Highly recommended, customer service second to none. Delivery on time. The grass has been laid and doing great, will need to mow soon. They even send emails advising how to care and when to cut your lawn. I’m very happy."