Reviews

"Great service"

"much better than we thought it would be. Really pleased and super impressed by the service we received from the word go, even to the point of getting an email to remind us to water the lawn and instruction on how to look after it and when. Price very competitive too. Will definitely recommend to friends and family and couldn’t recommend highly enough full stop. Thank you"

"Arrived at 10am which was perfect. Great although a few off coloured pieces but in good condition mostly and looks good. Even cut and pallet delivery was perfect. Would use again, turf in decent condition considering distance travelled, would normally have used a local company but happy with Online turf service"

"The quality of the grass is amazing and well worth the money. Delivery was efficient even though we didnt book a slot, driver was friendly and polite. The new lawn is springy and looks fantastic If I require anymore, I know where I'm going too."

"Very easy to order soil & turfonline. Was notified early am of time of delivery. Arrived on time & delivery driver very obliging. seems to be settling in and of good quality. Would highly recommend this company."

"Excellent from order to when I played it 100% recommendation and beautiful lawn!!!"

"Excellent customer service,delivery was exactly the time they said it would be,sent me an e-mail to say when it was coming and also a tracking order.have ordered before I have a bulldog last time it got ruined but this is the best turf I have had,only been down a few days but all looks good so far I’m thinking of re-doing the front lawn so will definitely order again from these guys and what a hood price beats anyone out there"

"Fantastic service, ordering was easy and can choose delivery date ,which is an added bonus , the tuft arrived on time and in excellent condition, it was layed that day and it looks great , would recommend to anyone , at last a five star company"

"Absolutely brilliant, good quality and affordable prices. Thank you"

"Ordered the grass Wednesday night and came as stated on the Friday just a day later, the delivery was quick and safe considering the current situation, laid the lawn today and was still moist and hadn’t dried out and looks much nicer than similar product you can get at big DIY shops B&Q/ Wickes Etc. Thank you very much"

"Brilliant product it looks really good and we just had our first lawn mowing Great result"

"Excellent service and great grass."

"Really impressed with Online Turf. We ordered the Rye grass to re-turf our whole lawn. Ordering and delivery were all straight forward (even in lock-down!) The grass was great, we had a couple of rolls that were split but on the whole they were all great. It's been down 2 weeks, has taken well and is lovely and green. So glad we did it!"

"Great quality rye gold grass, really quick delivery, thank you!"

"Excellent all round. Easy to use website and turf dimensions calculator, speed of delivery and quality of the grass. Thank you."

"Fantastic service, great product and super fast delivery! The customer service didn’t end there though and online turf continue to guide us through the process of ensuring we get the best out of our lawn! Thanks again"

"This was the first time we have ever turfed a garden, it seemed a mammoth task from the beginning, so i googled how to prepare and lay turf, google gave this website, which from start to finish we have followed step by step, from preparing the ground to ordering, laying the turf and maintaining it, online turf is brilliant.. The delivery was informative, they send a text to when and what time the lawn is due, the delivery driver was so friendly and helpful, they will deliver it to where you need it. Laying the lawn is easy too, it just rolls out and you can easily cut to size.. Water daily!! We have had our turf down nearly 3wks, it's taken well, really green grass that's growing and due for it's first cut soon... I can't recommend this company enough, if two amateur gardeners like us can do this, anyone can..."

"From the top; excellent website - very informative, intuitive, useful area calculation tool, - choosing and ordering made very simple. Great value - competitive rate including delivery - no hidden charges. Prompt delivery as promised - well-packed on pallet. Very pleased with the turf itself - in very good condition, no bald bits or discolouration - just excellent green sward - laid and looking good. Overall very pleased - you are to be recommended! Thank you"

"Great communication paid for a Saturday delivery but I really wanted it on Friday (VE day) the delivery company contacted me on the Thursday to see if I wanted it on the Friday which was perfect for me. I ordered the gold and it is of a great quality laid 35 square meters in under 2 hours and I have never laid grass before. Almost one week in and the grass is growing well looks like it needs cutting already but will wait for the email that will recommend when it should be cut great customer service if you ask me. I have another patch to do about the same size and will definitely buy from this company again could not be happier even the wife is pleased."

"Quick and efficient delivery. It's been less than a week since new grass has been put down, so far, so good."

"Arrived within a couple of days of ordering and I managed to lay it the same day since it arrived in the morning. lawn has been down 2 weeks now looks really healthy and ready for its first cut I've have really good service lots of communication from the company right from my ordering until today with advice of when to do the first now and after care. I highly recommend."

"excellent service from start to finish easy hassle free even during the lock down and the grass delivered in the morning looks great i would 100% recommend"

"Amazing service .great grass and looking amazing . Would recommend to anyone"

"Very satisfied came on time and looks great now its laid, getting emails too say about cutting it and great delivery service, well done too all involved"

""Super service ,great product ,delivery excellent and the delivery driver very helpful.""

"Excellent service. Speedy delivery and answered queries very efficiently. Thank you"

"Excellent service, great grass, beautifully cut and ready to lay, Was amazed to receive a follow up mail this morning from the supplier, and the promise of a reminder when they think the grass should receive its first cut. Truly excellent service. Will certainly use again if the need arrives, and would recommend them."

"FANTASTIC SERVICE!! I ordered the lawn during lockdown and was impressed that delivery would be within 48 hours. One day later I had an email to say is it Ok to deliver today, WOW, less than 24 hours and the 90m2 was sat on my drive. The grass went down that day and looks fantastic. Great Product, Great Price and Unbelievable Delivery. Thanks very much, will use you again. Garry T"

"Good product had turf as well and that seems very good too however I would like to say a massive thank you to the delivery driver who was brilliant and a great credit to the company"

"Ordered on a Thursday for Saturday as next day delivery was "sold out" as per the person I spoke to on the phone. However, when I placed my order online I got it delivered on Friday morning. I had ordered 5% extra as per guidelines to accommodate for any damaged rolls or adjustments needed but the quality of the rolls was so great that I ended up giving my neighbour 4 extra spare rolls! Super happy with the results. It's day 4 today and it looks great. Hoping I have done a good job and that it will make it as this was my first time doing this. Will recommend this company. Thanks!"

"I dont know anything bout it but it good offer and brilliant to work out metre or feet."

"Excellent service, grass received in A1 condition ."

"I’m highly satisfied. I used the info on the website to prepare my garden, ordering was really easy and I was very happy with the quality when it was delivered. Delivery was a day late as the driver ran out of driving time. However I got an apologetic call from the courier and the pallet arrived at 9am the next day. I also ordered a bag of topsoil and was very pleased with the quality of that too. No stones unlike the stuff from the sheds. Since delivery I’ve also had an email telling me that they’ll let me know when it can have its first cut. I’d definitely recommend."

"We ordered Rye Gold Turf. We were communicated with throughout the process from ordering to delivery to aftercare - very impressed with their customer service. As for the grass, very good quality, has been down nearly a week and is taking well. I would definitely use this company again and have recommended to others. Thank you!"

"Great quality, the best quirky we have purchased and delivered on the day requested. Would highly recommend."

"Delivery turned up on time, small van as requested due to access issues, driver helpful. Grass is great quality although few patches have died where they were torn but this might be where pallet was broken and pierced grass but easy to fix and doesn't deter from quality of product and service. Would recommend/use again."

"Very easy to order both top soil and grass of very good quality! The lead times were great and arrived on time the delivery driver was very helpful bringing everything up the drive to the back of the house. I would highly recommend."

"excellent service and quality.. would recommend to everyone"

"Excellent service, delivery on time. Quality of lawn and top soil first class."

"Excellent"

"Great highly recommend will be using again"

"Fast delivery, excelllant quality and very helpful and friendly driver. Very easy to lay and within 4 days grass had started to grow."

"I have no complaints at all. Easy to order, delivery Brilliant. The driver dropped it in the exact spot that I would have asked before he even knocked on my door. Nearly forgot the price was very reasonable too. Thank you."

"Really fast and efficient service easy to order and very good after service. Top quality and delivery driver was lovely"

"Great,delivery and service.Well done"

"I am not the sort of person that writes reviews good or bad but I am in this case the quality of the lawn and the topsoil were 1st class and from initial order to delivery was spot on and the email updates is excellent thankyou for being an excellent company Paul"

"Excellent, arrived promptly in good condition after a few days of watering in it has took very well would recommend this to everyone great product right down to the delivery men perfect"

"excellent service and quality.. would recommend to anyone that needs grass or soil.. Thank you"

"Great service!! Quality, so much better than what you get in general DIY stores. Delivery was prompt and helpful. Laid turf as advised by support and so far looks great. Would highly recommend this service and use again!!"

"Super service ,great product ,delivery excellent and the delivery driver very helpful."

"simple, straightforward and quick to order. The grass arrived on time and of great quality. Couldn't have been better."

"Excellent, great communication throughout, highly recommended"

"Great service, arrived on time. Great quality and easy to lay. Very helpful advice from the company. Looks great. Thank you!"

"Friendly, on time and contactless delivery on pallet. Very nice."

"Amazing service, ordered with ease. Regular email updates regarding order and took delivery as scheduled. Guidance on care for lawn given. High quality service and product. Great."

"Fantastic product and service, would highly recommend"

"Excellent service, great. Looking really good after a week .i have Already recommended to a member of family"

"I wouldn't use anyone else! I ordered the Budget Turf which was delivered the next day. So really quick turnaround! On top of that these guy's send you emails giving you advice on how to care for your freshly laid lawn. How often to water it and even when you can start to mow it! Fantastic service from start to finish! Thanks guy's."

"Excellent company to deal with. Great quality for the money. Regular delivery updates over the bank holiday weekend. Couldnt get the delivery lorry close to my house but the drivers made no complaints about bringing the pallet down the road with a pump truck. All in all a great service was given. Will highly recommend!"

"Excellent. Delivered on time."

"Great service, great. Would recommend."

"Fast delivery ,very good contact keeping me updated every step of the way.emails of information after delivery and a useful reminder to give first cut.the grass is great quality and my garden looks so much better.only done half of the garden but will definitely be back when ready to do other side I cant fault the service, the product or the process x"

"Quality delivered on time and the driver was very helpful . I would differently recommend online Turf"

"arrived in excellent condition and on time. Service has been exceptional and I have recommended already to two neighbours."

"Great choice of grass,. Lots of information and a follow up service to remind you when to cut the grass. Looked the website and the delivery was very quick and tidy. Turf in great condition."

"Courteous and efficient delivery of well packed - the turf itself is of excellent quality."

"Excellent delivery times and fantastic quality. Several neighbours commented positively"

"We ordered and took delivery of top soil and rye gold lawn to Cover 24sq Mtr. Delivery was efficient, on time and the delivery driver was very helpful and courteous. Unfortunately our delivery of lawn was 6 rolls short. We called online turf and they apologised and arranged delivery of the missing rolls the following day. Grass quality is great and after being down now for 5 days seems to be growing nicely. Very happy with the product and the service. Would recommend."

"Thank you the grass looks amazing and the service and dilivery were spot on"

"Ordering was so easy and the delivery of the grass was so easy the drivers couldn’t do enough, we even got a phone call off the haulage company asking if we wanted it a day early! was great quality will definitely use again if needed."

"Excellent, both in service and product, very happy."

"Good service from point of order, delivery communication, helpful driver respecting social distance, and excellent product, thank you"

"Excellent quality I wish I could put photos on here but trust me it’s a top quality service and product. Very happy"

"Great lawn and spot on with delivery time. Highly recommend company."

"Absolutely brilliant service and product! Would definitely recommend this company"

"Fantasic service, simple to order, very quick delivery, great turf so easy to lay. Plenty of advice and support online and via email. I would totally recommend to anyone requiring great quality from a reliable and professional organisation."

"A great product, good price and delivered exactly when they said they would. The best recommendation is that I’m going to order more next week when I have prepared the ground. A slight problem that the deliver lorry was too big to get up a narrow lane but the driver was great and we worked a way around it"

"2 weeks in all looking good so far. Will keep you posted."

"Very impressed with service and product, delivered on time and delivery man (Linden) was lovely. First time I had ever laid grass, so followed guides on website. Results are excellent, I now have a lovely lawn!!! Received an email to let me know when to mow and how to look after my lawn, will definitely recommend and use again. Thank you!!!!"

"Only had a small amount to patch the lawn but excellent quality and service, would recommend Online Turf to anyone!"

"Excellent that was laid easily. After 5 days it is turning a lush green. Would recommend the turf and company."

"Excellent service and delivery -especially at this time. Really happy with lawn."

"I ordered 18sqm of Stadium turf and it arrived on time on Saturday morning. This is simply the best I have ever used, it's like a green carpet. No stones or tears, in perfect condition with no yellowing at all (it would seem to be cut to order or picked from very fresh supply). Absolutely outstanding product and service."

"A good site"

"Wow ! Amazing service all round. Arrived on the agreed day by 9am, delivery driver was great, very helpful. The grass is amazing quality and such a beautiful colour! Highly recommended 😃"

"I cannot lie, this turf was good, i had read the bad reviews and i was worried, but in all honesty, the turf was ok, some of it didn't look the best on arrival but after getting it in place and watering it for a week, i can assure you it is fit for purpose and i would highly recommend, i would also ise this company again! Spot on........ta da!"

"Five star review for Online Turf delivery driver Ian Taylor did an absolutely fantastic job and took the extra time to get the material all the way up the drive in the blistering heat and it was a 30 meter drive . Very professional and courteous a credit to the delivery company and online turf"

"Over joyed with our lawn, great quality and looks superb, also had good communication re delivery date and tim, will use again when we re-do the other side of our garden."

"Very impressed from the start, easy ordering process, friendly, helpful delivery guy. Excellent quality budget grass, looks fantastic. Would highly recommend."

"Great service, from the initial order I had the order confirmed, within a few hours I had a delivery slot confirmed then by the end of the day then confirmation that the courier had the order! All was on my door step within 24hrs!! Certainly would buy again (which will be soon) and recommend."

"Excellent service great product looks great definitely recommend. very happy"

"Easy order fast delivery excellent condition love the updated emails growing lusher by the day"

"Easy to order, arrived next day as promised in excellent condition. grass down for 19 days now. It looks brilliant. Will certainly use this company again."

"Excellent service from start to finish , new lawn has been laid and looking great"

"This is about the fourth time I have used online turf the service and quality of the grass is excellent. The delivery company is also excellant."

"Really impressed with everything. It was all so simple it was almost to good to be true. The delivery was quick and the quality is outstanding! It’s been down 4 days and looks amazing a green, couple more weeks and the kids will love playing on it. Couldn’t recommend more"

"Great product good service and delivery - helpful online tips - would recommend - really pleased with end result !"

"Excellent product and great all round service"

"Had a great experience with this company, very organised and professional, will definitely use again"

"Extremely happy with all aspects of this order and delivery. The new lawn has taken well and looks good. Thank you"