Reviews

"Hi, Thanks for the email, shows that you care about your customers. Lawn is looking fine, delivered on time , good quality. will let you know more in a month or so . Regards Bert"

"First impressions Great quality good looking turf,delivery spot on, out of 90 roles just 4 shabby but used to infill, definitely use again."

"Easy to order delivered on time, driver very helpful. Turf in very good condition easy to lay. Only been down a week so haven't mowed it yet. Communication is very good. I would defiantly recommend and use again Thanks"

"Turf arrived on time and in excellent condition, it was very even and unrolled well which made laying it very easy. Bought the expensive turf and it was worth every penny. It may be worth selling the fertiliser as well since I had to go and buy some on the day. A very small point since the product and service are top class. I will buy from this company again when I need some more turf."

"Fast delivery and very helpful. highly recomended. had to order twice and both time fast delivery. very helpful over the phone also."

"What a superb service! Easy to order thanks to your very user-friendly website. Excellent quality turf, excellent price, delivered in 2 working days, all laid and looks great. Many thanks and will certainly recommend you to friends"

"Great service - easiest online ordering service I found, and friendly and helpful over the phone too. Was delivered on time by an equally friendly and helpful chap, and the turf was in excellent condition. Would wholeheartedly recommend for a beginner like me - more straightforward to deal with than any local company I researched."

"Amazing turf thanks very much"

"Top quality turf, advice and delivery - very impressed."

"The quality of the lawn delivered was outstanding and after ten days has bedded in beautifully. For the amount we paid that is excellent. What was totally unexpected however was the after sales service. We have, so far, received four emails providing advice on caring for the new lawn. this is way beyond our expectations and I would strongly recommend online turf to anyone!!!!!"

"I would like to say that we only ordered the budget range but WOW !!!!!!!! It laid beautifully and looks brilliant. I will be ordering more from this company within the next few weeks as we only have done half of the area required. The driver put the pallet exactly where we asked him to and was very polite. Thanks to everyone involved. Will be having more VERY shortly"

"Excellent Service, was not sure how much I needed and used the online chat to ask question which were very quickly answered. Turf was delivered the next day was free Delivery if you did not want a time slot. Would recommend this company to my friends and family."

"Brilliant Service, good product, great advice and excellent after sales service. My daughter is over the moon with her new lawn"

"We purchased 80m2 of Stadium turf. After 3 weeks and one cut the turf looks fabulous. Would recommend this product."

"Ordering was very easy, a great price and the turf arrived the next day as prommised. The turf itself was high quality and in great condition. The guidance on how to lay the turf was helpful and the emails afterwards on mowing etc makes a really great service. Nothing to fault at all - fantastic!"

"I bought the bulk buy 240 Sq M Excellent value Excellent Quality and Excellent survice Turf is lush green and has transformed our garden Would use them again"

"This week completes 3 months since I purchased my lawn from you and I must say it now looks absolutely lush and far exceeds my expectations. I am so pleased that I chose you as my supplier and would have absolutely no second thoughts about buying from you again and recommending you to anybody who is thinking about laying their own lawn."

"Superb quality turf and i have one very happy customer"

"Whay fantastic turf this has turned out to be. Great service,Very pleased and have already passed on details to other people.Will be buying more to replace another lawn soon."

"I cannot express just how pleased we are with our turf, everything from ordering and delivery was fab, the quality of the turf was fantastic, and I'm loving the txt updates on how to care for your turf. Well done online.turf for a fab service and aftercare we would definitely recommend you"

"Very quick delivery to Romford (Essex), cheaper than a lot of online sites and very happy with the quality of the turf. Ongoing update emails of what should/could be done to the soil to keep it healthy is very useful and a really nice touch. I know it's automated but really appreciate the thought gone into helping the purchaser ensure the turf takes . Definitely will recommend to family and friends."

"Fantastic service from start to finish. Turf is top notch Recommended to all. Thank you"

"Carlsberg dont do turf, but if they did they would be like this seller. CHEERS first class"

"We ordered 96sqm of stadium turf, it arrived within the slot chosen, we paid for an afternoon slot for convenience. The turf laid great, the emails and corresponence was really helpful for us as we havent got any experience of laying turf. Nearly a week on we are thrilled with it!"

"Very pleased with the turf I ordered its very thick and was easy to lay looks lovely and bright. Arrived on time driver very helpful put the pallet of turf where I wanted it . Very good aftercare given by company Would definely recommend to others and would buy again Can't wait til it needs to be mowed Thankyou Maria"

"From purchase to delivery l can't fault the service at all. I was kept informed of every step, the delivery man called 10 minutes before arriving. I layed the lawn the same morning, this was thursday last week. It looked amazing straight away and looks like it is rooting very well. I also receive small emails with useful information on the aftercare and when the turf is expected to get its first trim... I am very happy with the whole experience and will be happy to highly reccomend it any time."

"Service from purchasing till delivery was excellent. Turf is good quality very lush and green. Would highly recommend you in future."

"I have to say that this is the most helpful company I have dealt with in a long long long time. I am receiving regular emails as to when to water the turf I ordered, and when to mow it. I would not have known otherwise and want to say a huge thankyou since I didn't know that I would receive these emails and have felt that the courtsy of this company is fantastic. THANK YOU."

"Good service, very happy with the turf. Great feedback on how to look after the grass. Will be recommending you to people. Thankyou."

"Very pleased with the quick service we got with on line turf also very good grass"

"Bought as company gave a good choice and at very competitve prices. After ordering read about not using this company! RUBBISH! I have been completly impressed with customer service, quality of turf and EXCELLENT AFTER SALES SUPPORT. I CAN'T FAULT THIS COMPANY."

"Good service and products. As an turf first timer, I really appreciated the care tips emails and maintenance follow up emails."

"Excellent turf and excellent service; it arrived at 9:25a.m. as I had paid for a morning delivery, couldn't have been better. After sales service has been first rate. A very satisfied customer."

"The gras was delivered with no trouble at all , I wasn't even there . The grass itself is brilliant !!! the aftercare from the company is fantastic with lots of advice . Brilliant value for money too !! WELL IMPRESED !!!"

"Very satisfied with the service and updates would recommend"

"I ordered online a relatively small quantity of Stadium turf (40m2) then phoned the company to add some extra, with no problem at all. I paid for morning delivery but did not receive an email with estimated delivery time as advised and my turf arrived at 11:40 (still technically am!), so was a little disappointed. This of course was no fault of OnlineTurf. Unfortunately the additional fertiliser that I'd ordered did not arrive so I had to make a trip to the local DIY store to ensure the best preparation and success of the lawn. Also, there were a couple of rolls that were tatty down one edge and two that had holes along the centre of the strip so couldn't be laid. Luckily my adding to the order meant that these could be disguarded without adversely affecting the final result. Overall I was really pleased with the quality of the turf. The soil was deep and grass in great condition. It was so easy to lay a really great looking lawn and am impressed by how much it has grown in just one week. I am really pleased with the follow up advice on lawn care and cutting. I don't believe that other companies provide this service. Despite the couple of minor problems mentioned above I would without hesitation, use OnlineTurf again in the future. Here's to many happy years of garden play for my grandchildren."

"Ordered 315m2 of Rye Gold Turf for next day delivery, and chose an AM delivery. The positives and negatives are below. DELIVERY: Delivery arrived at 8:15am, as I requested an AM delivery. I was very pleased about this as I was worried this might turn up as late as 1pm (according to customer services this is stil lclassed as AM for some reason?) Delivery was made on 6 pallets - of which each one weighed about 1 ton per pallet. The driver could not get these off on his own, which meant me hopping on board to help push the loads. Not a massive problem but had this been a delivery for someone not as able, this would have resulted in a non delivery. The pallets were all wedged in on the truck. It took about 40 minutes to offload the turf TURF QUALITY: On the whole the quality is good. The grass is definately free of weeds, and has good growth. The annoying thing here is the 20 or so sods of turf I had 'been smuggled' into my order that were of sub standard quality, with either tatty edges that were falling away from the turf, or big holes missing from the middle resulting in 2 long starnds of turf rolled up to look like a roll. It was obvious to look at these that they were not useable, yet they were included when the pallet was packed. I over ordered to compensate for any measuring mistakes, and was left with 2 rolls of turf. Had I not overorderd I would have been about 12m short. This is a quality control issue that needs addressing when packing. Another annoyance was the difference in thickness of the turf. Some rolls were about 2 inches thick, were as others were about an inch, which means any preperation to the base prior to laying is negated by the difference in turf height.Watch out for this when laying! Im guessing this is due to the uneven land the turf is grown on which results in the cutting machine moving up and down when removing the turf?! After laying this over 2 days, and nearly breaking my back in the process, I must conclude that for the above negatives I am overall very happy with the results. The lawn looks great and would use this company again. I hope they take my constructive criticism onboard for future customers and address these minor problems"

"Absolutely superb in every respect. We ordered 35M2 but received extra in place of fertilizer, as it happened this was very much to our benfit. We ordered Rye Gold and the quality exeeded all expectation. The courier sevice was exemplary, we have very difficult access and the driver certainly went the extra mile. Communication has also been exceptional throughout. I would definately recommend this company without reservation."

"Pleased with the quality, delivered on time, and impressed with the follow up online tips and after sales service."

"From the first telephone call to the product being delivered excelent ,vey helpful people to deal with the turf was laid and it has taken very quick (plenty of water) and it looks good , quality excelent, A1"

"WOW!!!! I brought 100 m2 of Stadium Turf last Wednesday. Delivered Thursday before 1pm. Great deep soil base. Great rich colour. Really fresh and easy to lay. Weended up with a beautiful huge flat lawn. It's been watered a couple of times. Is taking well to its new home. i can't wait to cut it."

"Turf just delivered, and laid. I am extremely pleased with the quality of the product, and equally impressed with the price. My garden now looks awesome, and is hopefully the envy of all my neighbours! I would definitely recommend onlineturf.co.uk to anyone!"

"My wife and I are very happy with our new lawn! I have been very impressed by the quality of turf that was delivered. It looks great, is in good condition, no weeds or anything - it is thriving already after a week! The price was also the best we could find too, very reasonable. I recommend these turf suppliers to anyone. Well done, online turf, well done. Thank you!"

"Great service, excellent value for money, very good quality turf, friendly and professional after sales service. Liked the wee reminder emails with tips and tricks around lawn maintenance. Next time I am buying turf, I know who to ask! And the lawn looks amazing! Thank you very much from Fife!"

"I brought some Turf from online turf a couple of weeks ago, it arrived as described with fertiliser and in good condition. The delivery driver a little rude and didnt want to move the pallet down my drive but I work in logistics and although palletways are cheap they not always the best in regards to customer service and not online turfs fault I came to them wanting a cheap product and the haulage needs to be from a cheap suppiler. I layed the turf the day after delivery and it has taken very well and has grown, i have mowed it and its growing again. I was a little bit apprehensive about using online turf as there are some bad review on the web but i think these are people who have not prepped the area correctly or have not layed the turf properly, for me the service from delivery and the aftercare e-mails have been excellent as has the product itself, i would recommend them to anyone and if i need to turf anywhere in my garden again i will be using them!"

"Excellent service start to finish and top quality turf and topsoil too. Also brilliant after-sales service with follow-up emails giving advice on watering, mowing etc Constantly recommending to family and friends. Top marks all round, well done!"

"Beautiful turf excellent service. Delivered on time well packaged fabulous quality have already recommended to all my family and friends. The after sales service and advice is great. 10/10"

"Couldn't get our turf locally because we only wanted a small amount and because of this local companies wanted to put a surcharge on.Found this company on line (no problem that we only wanted a small amount).Ordered it at 11am on monday had the free delivery at 10am on tuesday. had been looking around locally and can honestly say that the turf supplied was a lot better quality than anything we could get locally. follow up advice is excellent just waiting to be advised when to do our first mow ????"

"Lawn looks great. Unfortunately delivery company let you down by not letting us know delivery time but all arrived on the correct day. Very impressed with quality and price. Grass quick to take (helped by rubbish August weather). The follow up service is excellent too. Will definately recommend to others. Well done."

"Very happy with the Turf and ease in laying the lawn, excellent delivery service very helpfull driver. Pity no complimentary fertiliser on the order but that is a minor detail. Excellent srevice and Quality of turf. would hope to use again in the future"

"Amazing turf. Really great, thick coverage with no weeds. Packaged well and delivery was fast. It has taken so well in the garden and looks amazing. Delighted with. Would certainly recommend or repeat purchase again. Top soil quality was great too. Better than local "large" chain stores and cheaper. Delighted. Thanks for everything."

"FANTASTIC company, so happy with our lawn. Excellent service from ordering to delivery. Price was extremely reasonable, we are down in the south west, Devon and it was still cheaper to order from these guys. We had the stadium turf, followed all the info and support that online turf sent to us and we now have a luscious, green lawn for our toddler to play on. I would recommend these to family and friends, we'll just about everyone really that wants a great lawn to compliment their home. Thanks online turf."

"Hi thanks so much for the painless delivery and ordering. Most of the turf was ok apart from the fact that some of the bails were different lengths and quite a few were broken and damaged. On a happier note the garden now looks great. Thanks so much. Happy customer"

"Good turf.Exelent delivery service."

"Ordered Monday/ delivered midday Tuesday and laid by midday Wednesday. Looks great Good condition on arrival Competitive price First class"

"turf is laid and cannot fault anything...absolutly fantastic..i orded staduim turf cannot fault...already recommend to family and friends."

"I got my delivery for my turf and what a result perfect turf the delivery was on time as they told me and I'm very happy with my garden now its finished thanks again and I will recommend it to my mates and family…"

"After shopping Locally for turf with prices over £100 for 27sqm i came accross online turf. Have to say i was very impressed with about 90% of the turf (budget) beautifull deep green rolls. Although ten percent were torn or unevenly cut this was not an issue. I laid it with ease is starting to turn grow wonderfully! Brilliant delivery and customer support service. Would deffinatly use again!"

"We laid the lawn on Wednesday and looks beautiful turf is really good quality really greatful for feed back Back on how to look after the lawn early stages yet but would recommend this company my friends recommended them would give them 10 out of 10 excellent"

"Great delivery. Booked for unspecified time and arrived about 2.15. Turf was a good quality and good value. Would definitely recommend!"

"Exceptional and efficient service from start to finish as well as a superb after sales advice package - highly recomended!!"

"Great service. Great grass. A couple of split rolls underneath on the pallet but all in all after a week a lovely looking lawn."

"Excellent service, quality turf. Highly recommend and will no doubt use their services again. Great for the money too, I have to add. Many thanks again."

"Many thanks for your e mail and advice, that is very thoughtfull and a credit to your company. I shall advise all of my friends and contacts about your excellent customer service. many thanks again. Regards Terry Berrett Trowbridge."

"Ordered the budget turf as the area to be covered was 20m2 and mixed with existing lawn. Delivery was carrier's first drop, so could lay turf on same day. Quality of turf is excellent even for budget. Service and follow-up 10/10. I would certainly use OnlineTurf again and recommend to everyone!"

"We ordered the stadium turf for a Saturday delivery. It arrived around mid day so no problems there. Turf arrived stacked nicely on a pallet, no damage. Having never laid turf before I wasn't quIte sure what to expect, but the whole process was suprisingly easy. The turves were all good quality and uniform size, and easy to cut around the edges of the lawn area. Photo below was taken shortly after laying the turf, so doesn't do the finished product justice, but you can see that the turf is fresh and green. Emails with tips are a nice and useful touch which backs up the excellent service."

"Great service , great price , and delivered on time . Plus our lawn now looks amazing . Very pleased and would definitely recommend ."

"Turf arrived on the day i requested around 9.30am, luckily it was raining, not too heavy, and the driver said i should lay it whilst the conditions were favouable. The turf was in excellent condition and it looked like a bowling green when i had laid it. Also excellent back up service, i received texts to let me know when to water and when the first cut would be. Would recommend Online Turf without any hesitation, Thanks for a wonderfull service."

"Lawn arrived as planned on day but didn't get call to warn me as I was away and son waited in, thankfully it came first thing and allowed my son to go out. I came back Saturday, was all nicely piled up. I then put the lawn out Sunday, I did buy the cheapest and a few rolls split or were thin but overall were fine. Glad didn't wait many more days as was just going off green. I've watered everyday since and cant believe how well its settled and growing, thanks v impressed. The price compared to so many sites is SO cheap. I've 2 dogs so not worth buying best but if hadn't I would have as still very cheap and very good sales, I rang re delivery and few days before and were very polite and easy. Didn't wait for ages on phone either. Also received an email week later re tips I didn't know and were very helpful thank you. Overall very pleased i'd def recommend you"

"Just a quick note to say thank you for the turf. Good quality, delivered as promised and great communication. I will recommend you and will be ordering some more soon."

"Wanted to say thank you for the great service. Easy to order, excellent delivery, great follow up with helpful tips and advice and the turf looks brilliant. Thank you."

"Excellent service delivered on time.Many thanks"

"Excellent company. We had the stadium turf which was delivered next day for free. The turf looks beautiful and really impressed with the update emails on how to care for your lawn and when you can mow the lawn for the first time. I would definitely recommend this company."

"So impressed with the service, delivery and quality of the turf, I brought the budget turf and the quality is exceptional, even the person who fitted it said it was better than some grade A turf he's laid in the past. Will definitely be recommending your company"

"Good quality turf we had the stadium and it looks lovely. The service is second to none never before have I received aftercare for a lawn which I find amazing.Would highly recommend to anyone 5* all the way"

"Just wish to thank u for great service, fast delivery from order and helpful delivery driver. Excellent products . The garden looks a real treat. 5*. will return and recommend on . Cheers"

"Thank you - you are a wonderful service to deal with and will need to make a further purchase from you later in the year"

"Great service and follow up care of newly laid turf by email. We are very pleased with the high quality of turf and after two weeks of being laid the lawn looks amazing. I would highly recommend buying from this company."

"fantastic service and great turf, can't believe how, quick the delivery was, how reasonably priced the turf was and how good it was when it came. I'm also loving my email tips. Thank you"

"Online turf is brilliant i was amazaed at the affordable price and fast delivery, friendly service let alone the aftercare service. Turf was layed instantly on arrival and i now have a gorgeous lawn thank you very much. You have been highly recommended to others!! 10/10 guys ;-)"

"Very impressed with the service provided and the quality of turf. Ordered Thursday morning and was delivered next day free of charge! Top quality turf at a great price! Would definitely recommend, in fact I already have to a few of my neighbours. Thanks"

"Really pleased with the turf. I read some of the other reviews online and must admit I was worried for a while - but I couldn't be more pleased. My experience has been completely different to some of tthe 2014 reviews I read elsewhere. The turf turned up the day after I ordered it, at the time I specified, and it looks green and lush. Its only been down a day, so I'm hoping it carries on looking just as healthy!"

"I was very pleased with the quality of the turf, and delivery. After sales is excellent. I would recommend to anyone"

"Only one word needed "Perfect" Perfect experience from start to finish from ordering to my lovely lush lawn as it is today! Fantastic customer services,quality turf at very budget price,you don't get this quality at DIY stores !! I would recommend Thank you!"

"Needed a new lawn, the old grass was awful! New turf was delivered as expected, within 24 hours, and has taken nicely. Impressed with the product, the price, the delivery, and ultimately - the end result. Highly recommended."

"Ordered my turf on Tuesday got delivery Thursday excellent service,delivery driver rang me to say he would be with me shortly,really helpful bloke, would recommend this company to everyone,they email you to ask if your pleased and to tell you when to water it and when it will be ready for cutting top notch service"

"Delivered as promised, on time and well wrapped. Turf great quality much better than the DIY store stuff i've normally bought. Great email reminders on lawn care. Very happy with our new football pitch!!"

"Excellent service and quality budget turf. Incredible price including delivery - would definitely recommend in the future."

"Ordered turf on Wednesday, was delivered to Dundee this morning and lawn was done by lunchtime. Delighted with product. Whole transaction has been so professional and so easy. Highly recommend this company wouldnt hesitate to use again in the future."

"So pleased with the turf, thank you very much, here's what it looks like."

"Thank-you for a prompt delivery arrived as described,laid turf same day and the results are fantastic even though it's only been down a week lush and green recommend your company to friends together with your follow up service regarding the product 10/10 in my book thank you again"

"Excellent quality turf delivered the next day. I put my turf down the day it was delivered, the quality was great, the delivery driver was helpful, and I made use of all of the tips provided by Online Turf after purchase. Very happy with the service I received, and the emails with tips on how to care for the lawn are great."

"Fantastic turf, looks amazing, great quality and I love the after care emails, very pleased and I have already recommended you to lots of friends ! Thank you"

"Thanks very much - arrived on time and looking good. laid only four days ago so early days. great value and very efficient service, no hesitation in recommending."

"Thanks for great service will definitely use your services again. I received Next day delivery. Turfs are really good quality lovely and green and are doing well since being laid, although I didn't know what to expect having ordered the budget turf. Very impressed."

"Very good price compare to big DIY and garden centres. Quick and efficient service, turf arrive next day in good condition. Looks very good after 2 weeks, really loved the aftercare emails about how to care fir the turf. Would definitely recommend. Happy customer here."

"The service of this company is great it delivers a good quality product on time, with emails to help you get the best out of your purchases"

"An absolute incredible service from ordering to delivery and the after care follow up. The stadium turf we ordered was superb and looked a million dollars when laid. Emails explaining step by step what to do and when to do it, even telling you when to mow it. A First Class company that really care not only about their product they are selling but us the customer, which is very very rare these days. I cannot praise Online Turf enough and will recommend them to friends and family"

"We are so pleased with the quality of your turf. Only been down a week and it is already looking good great service and after care. Looking forward to the first mow yours sincerely sam crooks"

"Really great turf you could tell it was freshly cut and it was full with no patchiness like I've seen in other turf. The driver was really friendly and it arrived at 9-30 after requesting a morning delivery he even gave some great advice about laying the turf looking after it and when to know its ready to cut. All in all I would definitely recommend this company I've even given there details to a neighbour whose also about to turf his garden and was impressed when he saw my turf"